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CopyPro Earns RFG Circle of Excellence Award

February 3, 2021 | Published by

            GREENVILLE, NC (February 8, 2021) – CopyPro is proud to announce we have once again earned the RFG Circle of Excellence Certified Dealership award for 2021. This is the company’s eighth consecutive year receiving this award, having been included every year of the program’s existence. Ricoh evaluates the approximate 400 dealers providing above and beyond customer support and service in accordance with their firm standards and guidelines and recognize the best with their Circle of Excellence Award. Nationwide, only a handful of Ricoh’s dealers earn this esteemed award each year. “I’m proud of our... View Article


July 13, 2020 | Published by

GREENVILLE, N.C. (July 7, 2020) — Dana Mills, Associate IT Director, celebrates 40-year anniversary with CopyPro. Dana, who began his career with CopyPro in 1980 handling parts inventory in the service department, works in the company’s corporate office in Greenville. Throughout his forty years, Dana has been a field technician, trainer, color specialist, and worked with sales associates, customers and manufacturers to resolve device issues. He also connected the first network device for CopyPro. “With forty years of experience, Dana has truly seen technology change. He is an integral part of the CopyPro team and has spent years sharing his... View Article

CopyPro Earns Ricoh RFG Circle of Excellence Award

July 1, 2020 | Published by

                    GREENVILLE, NC (July 16, 2020) – CopyPro has once again been recognized as a Ricoh Circle of Excellence Certified Dealership for outstanding service and support for their product line. Circle of Excellence status is earned by a very limited number of Ricoh dealerships nationwide and is designed to recognize dealers who provide outstanding service and support. To receive this degree of excellence, dealers must demonstrate outstanding service and support to its customers, as well as exceed the manufacturers’ requirements for service excellence. Dealers are chosen based on high scores in... View Article


June 24, 2020 | Published by

WILMINGTON, N.C. (June 16, 2020) — Congratulations to Marcel Racco, Senior Service Technician, as he celebrates his 35-year anniversary with CopyPro. Marcel began his career with CopyPro in 1985. Over the years he has been responsible for the installation, maintenance and repair of the multiple product lines offered by CopyPro. Marcel is also responsible for providing quality services and solutions for our clients while maintaining a high level of client satisfaction in the Wilmington Market. “Sharing his commitment to quality, dedication, and strong work ethic with those around him, Marcel is an integral part of the CopyPro team,” said Pete... View Article

CopyPro Earns Pro-Tech Service Center Recognition for 25 Consecutive Years

June 18, 2020 | Published by

        GREENVILLE, NC (June 11, 2020) – CopyPro recently earned the Konica Minolta Pro-Tech Service Award for their dedication and commitment to delivering excellent service for 25 consecutive years. The Pro-Tech Service Award recognizes Konica Minolta dealers that demonstrate an exceptional commitment to outstanding service of its award-winning imaging products including, but not limited to, copiers, printers and software solutions. It is a symbol of quality, and an assurance of professional, reliable service and maximum performance for your Konica Minolta office products. “Congratulations to CopyPro, Inc. for this outstanding achievement,” said Sam Errigo, Executive Vice President, Sales... View Article


March 9, 2020 | Published by

GREENVILLE, NC (February 27, 2020) — CopyPro, Inc. is pleased to announce that Allison Jones will become the company’s first Document Application Consultant. Allison joined CopyPro in 2015 as part of the administrative team where she was responsible for special projects, HR administration, and customer database management. Allison began representing CopyPro in Lenoir and Greene counties as an Account Manager in 2017. During this time, she was a President’s Club winner and was very successful in hardware sales and finding solutions opportunities for her customers. In her new role as Document Application Consultant, Allison will work with clients to transform... View Article


January 6, 2020 | Published by

WILMINGTON, NC (January 6, 2020) — CopyPro, Inc. is pleased to announce the addition of David Saranich as IT/Solutions Specialist in the Wilmington office. David holds A+/Net+ certifications and, prior to joining the CopyPro team, he worked for Vision Office Systems in Charlotte. “We are delighted to welcome David to the CopyPro family. His past experience will be an asset to our IT and Service departments, as well as the sales team,” stated DJ Fleming, IT Director. David will be assisting the Wilmington sales team with implementation of products such as  DocuWare, PaperCut, Sentry-File, and Auto-Store. He will also provide... View Article


December 17, 2019 | Published by

                          GREENVILLE, N.C. (December 9, 2019) — Bill Rogers, Corporate Trainer, celebrates his 25-year anniversary with CopyPro. Bill, who began his career with CopyPro in 1994, started as a set-up technician. He later became a field technician covering the Rocky Mount territory, and in 1999 became a trainer. Bill is responsible for installing, connecting and training clients on all CopyPro’s products. He is also responsible for providing quality services and solutions for our clients while maintaining a high level of client satisfaction. “Bill is an integral part of... View Article

CopyPro Selected as a 2019 ENX Magazine Elite Dealer

November 12, 2019 | Published by

Toluca Lake, CA (November 7, 2019) —ENX Magazine announced that CopyPro was among the 137 companies chosen this year as a 2019 Elite Dealer. ENX Magazine selected this year’s winners based on several criteria, including marketing prowess, digital transformation, leadership, work environment, technology, customer service and charitable endeavors. “In our eyes, an Elite Dealer makes a concerted effort to produce a winning experience for not just its clients, but its employees and vendors as well,” said Susan Neimes, managing editor of ENX Magazine and ENX The Week In Imaging. “A defined corporate culture and a willingness to embrace new technologies—and... View Article


September 30, 2019 | Published by

  GREENVILLE, NC (September 5, 2019) — CopyPro, Inc. is pleased to announce the addition of Cyndee Hughes as an Account Manager in their Greenville Branch. Cyndee most recently worked with East Carolina University, and has prior experience providing large newspaper companies with Apple computers and editing software. She holds a Bachelor of Science in Graphic Communications from Chowan College. “We are delighted to welcome Cyndee to the CopyPro family. Her past experience will be an asset to our local sales force,” stated Debra Dennis, Vice President Support Services. Cyndee’s responsibilities as an Account Manager will be managing an account... View Article