CopyPro Awarded 2024 Pro-Tech Service Award

GREENVILLE, NC (October 29, 2024) – CopyPro was recently awarded Konica Minolta’s prestigious Pro-Tech Service Award for 2024. This accolade marks an impressive 29th consecutive win for CopyPro, underscoring our commitment to exceptional customer service and support. Picture from left to right includes: Pete Lipford, Jason Jones, Richie Creech, Valesecia Williams, Debra Dennis and Joshua Heath.

The Pro-Tech Service Award is a mark of excellence, recognizing Konica Minolta dealers who demonstrate exceptional commitment to customer support and satisfaction. The standards for Pro-Tech certification are challenging, and the review process is rigorous and comprehensive. To be considered, each element of the business’s operations is evaluated across a number of key parameters to ensure they are delivering the best customer and product support for their Konica Minolta devices.

Konica Minolta was the first in the industry to offer such a program and continues to set the highest standards of performance, service, and support. Receipt of this award symbolizes quality, and an assurance of the professional and reliable service you will receive with your Konica Minolta office products.

“CopyPro has established itself as a leading provider of office equipment and information technology services,” stated Debra Dennis, VP of Support Services. “The Pro-Tech Service Award reflects our excellence companywide, from management, inventory control and technical expertise to dispatch systems and high levels of customer satisfaction.”

Despite the program criteria being more rigorous each year, CopyPro has attained the Pro-Tech Service Award for twenty-nine consecutive years. CopyPro is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning lines of digital imaging products.

“I would like to congratulate our team for this outstanding achievement. Receiving this award for the 29th consecutive year is a remarkable validation of their hard work and commitment,” added Jason Jones, CopyPro CEO. “We are passionate about providing solutions that ensure our customers’ businesses run smoothly, and we pride ourselves on building long-standing customer partnerships, with reliable services and products being at the heart of our offering.”

CopyPro, Inc. has been providing the technology and expertise needed to help businesses run smoothly and efficiently since 1971. From copiers and printers to document management and business workflow, the highly trained and experienced staff at CopyPro is committed to providing service excellence to every customer. With locations in Greenville and Wilmington, CopyPro provides service to all of eastern North Carolina.