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October 29, 2024 |
Published by CopyPro
GREENVILLE, NC (October 29, 2024) – CopyPro was recently awarded Konica Minolta’s prestigious Pro-Tech Service Award for 2024. This accolade marks an impressive 29th consecutive win for CopyPro, underscoring our commitment to exceptional customer service and support. Picture from left to right includes: Pete Lipford, Jason Jones, Richie Creech, Valesecia Williams, Debra Dennis and Joshua Heath. The Pro-Tech Service Award is a mark of excellence, recognizing Konica Minolta dealers who demonstrate exceptional commitment to customer support and satisfaction. The standards for Pro-Tech certification are challenging, and the review process is rigorous and comprehensive. To be considered, each element of the... View Article
August 15, 2024 |
Published by CopyPro
Blended technician, Kenneth Bryant, is celebrating his five-year work anniversary at CopyPro. Kenneth began his career at CopyPro in 2019. In his role as a blended technician, he supports the service department and East Carolina University by troubleshooting, servicing and performing repairs to Konica Minolta MFPS. Prior to joining CopyPro, Kenneth worked for Toshiba Business Solutions. “My favorite things about my job are that I’m free to explore different aspects of the machines we work on and that I have a supervisor who trusts my decision-making abilities,” noted Kenneth. Kenneth retired after twenty-two years in the U.S. Air Force. He... View Article
August 2, 2024 |
Published by CopyPro
CopyPro, Inc. is delighted to announce the addition of Luke Yardley to the Administration Department in the company’s Greenville corporate office. In his part-time position, Luke will be responsible for assisting with administration projects and supporting the Sales Administration function. He is a full-time student at Pitt-Community College with plans to transfer to East Carolina University in the spring. “We are pleased to welcome Luke to the CopyPro team. He will be an asset to our administration department and to the projects he will be supporting,” stated Anita Sutton, Director of Administration. Born and raised in Raleigh, Luke currently lives... View Article
July 31, 2024 |
Published by CopyPro
CopyPro, Inc. is pleased to announce the addition of Patrick Regal as an IT Technician in their Greenville corporate office. As an IT Technician, Patrick will be responsible for connecting new equipment and demonstrating how it works on a customer’s network. He will also troubleshoot and repair any scanning or printing issues customers may have. Prior to joining CopyPro, Patrick worked as an IT Technician for flyExclusive. “We are delighted to welcome Patrick to the CopyPro family,” stated Joshua Heath, Area IT Manager. “His previous experience makes him an excellent addition to our IT Team. We look forward to his... View Article
July 26, 2024 |
Published by CopyPro
CopyPro, Inc. is pleased to announce the addition of Charity Beam as a Customer Support Representative in dispatch at the Greenville office. As a Customer Support Representative, Charity will be responsible for supporting customers by taking service and supply calls, as well as helping to schedule customer installations. Prior to joining CopyPro, Charity was the office manager at a home improvement company. “We are delighted to welcome Charity to the CopyPro family,” stated Valesecia Joyner, Customer Support Supervisor. “Her organizational skills and previous experience will be an asset to both our customers and our customer support team.” Originally from Durham,... View Article
July 24, 2024 |
Published by CopyPro
CopyPro, Inc. is pleased to announce the addition of Jordyn Holland as an Account Manager to their Greenville sales team. Jordyn worked at American Doors and Hardware in Greenville prior to joining the CopyPro team. Utilizing his previous sales and customer serviceexperience, Jordyn will be responsible for managing and servicing client accounts in Pitt County. “We are excited to welcome Jordyn to our team,” stated Jennie McKeel, Director of Sales Training. “His previous sales and customer service experience will make Jordyn an asset to CopyPro’s sales team.” Jordyn currently resides in Tarboro, NC with his wife. When he is not... View Article
July 19, 2024 |
Published by CopyPro
CopyPro, Inc. is excited to announce the addition of Grey Wilkerson as an Account Manager to their Greenville sales team. Prior to joining the CopyPro family, Grey worked for National Equipment Dealers. Utilizing his customer service, Grey will be responsible for managing and servicing client accounts in eastern North Carolina. “We are delighted to welcome Grey to our team,” stated Barry Knowles, Sales Manager. “His previous customer service experience makes him an asset to our sales force. We look forward to his success at CopyPro.” Grey is also a firefighter with the Grimesland Volunteer Fire Department. Originally from Greenville, NC,... View Article
July 17, 2024 |
Published by CopyPro
Anita Sutton, Director of Administration, recently celebrated her 25-year anniversary with CopyPro. Anita joined CopyPro in 1999 as a receptionist while attending Pitt Community College for Business Administration. As needs throughout the company arose, she moved to sales administration, supply sales, and then to coordination of payroll and benefits. It was in this position that Anita won Administrative Employee of the Year multiple times. While continuing her duties with payroll, Anita added theresponsibility of supervising Accounts Receivable and Accounts Payable. In 2016 she began leading all administrative departments including: Sales Administration, Executive Leasing, Accounts Receivable, Accounts Payable and Customer Support,... View Article
July 8, 2024 |
Published by CopyPro
Richie Creech, Director of Service, recently celebrated his 25-year anniversary with CopyPro. Richie began his career at CopyPro in 1999 after receiving his degree in Electronic Engineering Technology from Lenoir Community College. He joined the company as a shop tech and has worked in many areas of the business. Richie’s many positions include delivery, field technician, team leader, and Field Service Supervisor. In his current position, Director of Service, he oversees all field service activity for the company. “Richie’s ability to troubleshoot and solve problems has allowed CopyPro to rise above the competition,” said Debra Dennis, Vice President. “He works... View Article
June 26, 2024 |
Published by CopyPro
Lead Inventory Control Specialist, James Richardson, is celebrating his 25-year work anniversary with CopyPro. James began his career with CopyPro as a delivery driver in 1999. In his current role he has many responsibilities including ordering parts and supplies for the warehouse, technicians, and parts. He supports both the warehouse and service departments. James also processes and receives purchase orders, orders supplies for drop shipments and service calls, maintains inventory, transfers and pulls parts, and receives and tracks shipments. His favorite part of his job is processing warranty claims. Ron McClintock, Director of Aftermarket Services, said, “James is hard-working, dedicated... View Article
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